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Privacy Policy

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Effective Date: 9th Jan 2026
GenIntel (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.genintel.in and subscribe to Solarnova.

1. Information We Collect :

  • We collect information that you provide directly to us: Personal Information: Name, email address, phone number, and billing address. Subscription Data: Details about the Solarnova plan you have purchased.

2. How We Use Your Information :

    • We use the collected data to:

      • Provide and maintain the Solarnova service.
      • Process your payments through our payment partner, Razorpay.
      • Send you transaction receipts, subscription reminders, and technical updates.
      • Comply with legal obligations and prevent fraudulent transactions.
    .

3. Payment Security :

Payment processing is handled securely by Razorpay.

    • GenIntel does not store your credit card, debit card, or UPI credentials on our servers.
    • All payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) while being processed by Razorpay.

4. Data Sharing and Disclosure :

We do not sell, rent, or trade your personal information to third parties. We only share information with:

  • Service Providers: Like Razorpay (for payments) and email service providers (for communication).
  • Legal Requirements: If required by law or to protect the rights and safety of GenIntel and its users.

5. Data Retention :

We retain your personal information only for as long as your subscription is active or as needed to provide you with our services and comply with legal requirements.

6. Your Rights :

You have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate data.
  • Request the deletion of your account and associated data (subject to legal or billing retention requirements).

💡 Need further assistance? Our team is just a click away — reach us at sales@genintel.in or call +91-8766757606 and explore the power of Genintel Technology — directly from our experts team.